PRIVACY POLICY
Privacy Policy
We keep this simple. We collect the minimum data we need to run the site and improve it. No selling your data. No spam.
Who we are
My Digital Hero Consulting Ltd(Company No. 11630214), 5 Saint Nicholas Road, Harrogate, HG2 7PX, UK.
Data controller: Simon Edward, simon@mydigitalhero.co.uk
What we collect
- Technical and usage data from analytics, for example pages viewed, time on page, device and browser type, and rough location.
- Contact data if you email us or send a form, for example your name, email, and message.
How we use your data
- To run the website and fix issues.
- To understand what content is useful so we can improve it.
- To reply when you contact us.
Lawful basis
- Legitimate interests for simple, privacy‑respecting analytics and site security.
- Consent where required before setting non‑essential cookies.
- Contract when we are in touch to deliver services you request.
Analytics and providers
We use Google Analytics 4 and Microsoft Clarity to measure site performance and improve usability. These providers may process data outside the UK or EEA with safeguards in place.
Retention
We keep personal data only as long as needed for the purpose collected, then delete or anonymise it. Analytics retention follows Google and Microsoft defaults or our configured settings.
Your rights
- Access, correction, deletion.
- Restriction or objection to certain processing.
- Data portability where applicable.
- Complain to the UK Information Commissioner’s Office (ICO) if you are unhappy.
ICO: Make a complaint
Contact
Email simon@mydigitalhero.co.uk for any privacy request.
Website Terms and Conditions
Who we are
This website is operated by My Digital Hero Consulting Ltd(Company No. 11630214), 5 Saint Nicholas Road, Harrogate, HG2 7PX, UK. Contact: simon@mydigitalhero.co.uk
Using this site
By using this site you agree to these terms. If you do not agree, please do not use the site. Use the site lawfully. Do not try to break, copy, or attack it.
Content ownership
All content is owned by us or our licensors. Do not copy or redistribute without permission, unless the law allows it.
Information only
Content is general information, not advice. Please take professional advice before acting.
Links to other sites
We may link to other sites. We do not control them and are not responsible for their content or privacy.
Liability
- We try to keep the site accurate and available but do not guarantee it.
- As far as the law allows, we exclude all warranties and are not liable for loss or damage from use of the site, including loss of profits, revenue, data, or business.
- Nothing excludes liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.
Viruses and security
We do not guarantee the site is secure or free from bugs or viruses. Use your own protection.
Changes
We may update the site and these terms at any time. Changes apply from the date posted.
Privacy and cookies
See the Privacy Policy and Cookie Policy for how we handle personal data and cookies.
Governing law
These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.
Accessibility Statement
General
My Digital Hero Consulting LTD strives to ensure that its services are accessible to people with disabilities. My Digital Hero Consulting LTD has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on Mydigitalhero.co.uk
Mydigitalhero.co.uk makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Mydigitalhero.co.uk to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The Mydigitalhero.co.uk accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
My Digital Hero Consulting LTD continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Mydigitalhero.co.uk with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Mydigitalhero.co.uk fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on Mydigitalhero.co.uk or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact My Digital Hero Consulting LTD Customer Support as follows:
Email: simon@mydigitalhero.co.uk
