Capes Off
Capes Off is a series of short, honest videos on the things businesses get wrong with their marketing and technology. Two to three minutes each. No jargon. Occasionally funny. Presented by Simon Edward, founder of My Digital Hero.
Every video comes with a free tool or resource so you can act on what you have learned straight away. Capes Off is made by our
Harrogate marketing agency.
Behind the Cape
The Real Cost of Doing Your Own Marketing
My dad died, I became my mum's carer, and I built My Digital Hero from my spare room. This is the honest story of how the agency began.
Marketing
Your Website Is Lying to You
People are landing on your website and leaving within seconds. You cannot see why because you have looked at it too many times. Here is the fix.
Behind the Cape
The Metric Your Boss Cares About
Followers do not pay invoices. Impressions do not pay invoices. Here is the one marketing metric that actually matters and why nobody talks about it.
Marketing
Social Media Is Not a Strategy
Posting three times a week is not a marketing strategy. It is a hobby with a Canva subscription. Here is what a real strategy looks like.
Marketing
We Are a Small Agency. That Is the Point.
Big agencies have 200 people and you get assigned to the intern. We have a tight team and you get assigned to us. Small is a decision, not a limitation.
Marketing
What a Marketing Manager Wishes They Could Tell You
One marketing manager doing SEO, ads, content, social, email and the website is not a team. They are a person drowning. And they cannot tell you.
Apps and Software
Why Your Software Project Failed
80% of software projects go over budget. Not because of bad developers. The problem starts before a single line of code is written. Here is the fix.
Marketing
The Website Feature That Makes People Leave
One thing on 70% of small business websites makes visitors leave in 3 seconds. It is not your logo or your colours. It is simpler and more expensive.
Marketing
Why We Give Away Our Best Tools for Free
We built 10 free marketing and tech tools and gave them all away. People ask why. Because showing beats telling. Every time.
Apps and Software
Your App Idea Is Not as Expensive as You Think
Most people think an app costs half a million. Some do. Most do not. Here is how to know before you spend a penny, and a free tool to scope it.
Marketing
What Your Competitor Knows That You Do Not
Your competitor is not smarter than you. They just checked. Site Fight runs 35 checks on your site versus theirs. Alfred referees. No mercy.
Marketing
Google Ads Is Burning Your Money (And Here Is Proof)
90% of Google Ads accounts we audit waste at least 30% of their budget. One spent £24,000 in a year with no tracking. Here is what to check.
Marketing
The Excuse That Costs Businesses the Most Money
We built a slot machine that generates excuses for not investing in marketing. The real ones we hear on calls are worse. Here they are.
Apps and Software
How to Brief a Developer Without Sounding Clueless
You do not need to know how to code. You need to know how to describe what you want. Five questions to answer before you talk to any developer.
Marketing
The One Page on Your Website Nobody Reads
Your About page is in your top five most visited pages. And it probably says 'passionate team dedicated to excellence'. Here is what to write instead.
Marketing
Why Most Websites Fail the 3-Second Test
Excellence'. Here is what to write instead. 19Why Most Websites Fail the 3-Second Test Capes Off You have 3 seconds before a visitor decides to stay or leave. They should know what you do, who it is for, and what to do next. Most sites fail.
Apps and Software
The Technology Behind the App on Your Phone
Native, cross-platform, or web app? Three approaches, three price tags, three sets of trade-offs. A 3-minute crash course for business owners.
Marketing
How to Read a Marketing Report
Your agency sends a 40-page PDF every month. You open it, nod, close it. Only three numbers actually matter. Here is what they are.
Apps and Software
Your CRM Is Costing You Customers
14,000 contacts. 2,000 accurate. That is not a database, it is a landfill with a search bar. When off-the-shelf CRMs fail and what to do instead.
Apps and Software
AI Is Not Going to Replace Your Marketing Team
AI will not replace your marketing. It will replace teams who do not know how to use it. The honest version of the AI conversation nobody is having.
Marketing
Your Brand Voice Sounds Like Everyone Else
If your website says innovative, passionate and dedicated, you sound like 4 million other businesses. That is the opposite of standing out.
Apps and Software
What Good UX Actually Looks Like
Good design is invisible. Bad design costs you money every day. Explained with a door. The one you push when you should pull.
Marketing
What a Marketing Agency Actually Does All Day
You pay thousands a month. What are they actually doing? One real week, one real client, Monday to Friday, every task explained.
Apps and Software
APIs Explained Like You Are at the Pub
An API is two systems having a conversation. Explained with a restaurant, a waiter, and couples therapy for software. No jargon.
Apps and Software
The Booking System That Is Losing You Money
Every extra click loses 10 to 15% of customers. One booking system had nine steps for a haircut. The competitor had three. Guess who wins.
Apps and Software
3D on the Web Is Not Science Fiction Any More
Put a fully interactive 3D model on your website. Spin it, zoom it, change the colour. In the browser. No downloads. Your competitors do not know yet.
Apps and Software
The Database Conversation Nobody Wants to Have
Where does your data live? How is it backed up? Who can access it? If your answer is 'Dave knows', we need to talk. When a database fails, it floods.
Apps and Software
What Is Laravel and Why Should You Care?
You do not need to know what Laravel is. But if you are spending £80,000 on software, you should know what it is built on. Plain English, no jargon.
Apps and Software
Docker, Kubernetes, and Why Your Developer Keeps Saying Those Words
Docker is a box. Kubernetes is the removal company. That is the whole explanation. The full version, with why you should care, is in the video.
Apps and Software
The Graveyard of Technology You Are Still Using
Flash is dead. Internet Explorer is dead. FTP is dead. But some businesses still run on things that belong in this graveyard. Visit and find your stack.
Behind the Cape
The Story Behind the Robot
His name is Alfred. He is on our website, in our tools, and on our business cards. Here is why a marketing agency has a robot mascot.
Behind the Cape
Nobody Comes Second
Not a slogan. The actual filter behind every decision we make at My Digital Hero. What putting others first looks like in practice.


































